About us
Contact us
Emergency works
Reducing the amount of our precious water wasted through leakage is important. If you see a leak or burst, you can help us by calling 13 2762.
We're here to help
Feel free to contact us at any time, day or night. Our Customer Service Representatives are available 24 hours, 7 days a week for emergency and faults calls. For all other enquiries we are available 7am - 10pm weekdays.
Submit your enquiry online | Fill in our online enquiry form |
To report a fault | Ph: 13 2762 (24/7) |
Account and general enquiries | Ph: 13 1721 |
For language assistance | To speak to our in-house LOTE (Language Other Than English) Consultants, please call |
Plumbing referral service | Ph: 13 2762 |
New connection enquiries | Ph: 13 1721 |
Hearing Impaired Service | (03) 9872 1199 |
From overseas | +61 3 9874 2122 |
Email Us | |
Fax | Fax: 03 9872 1353 |
Yarra Valley Water |
Head office location
Yarra Valley Water
Lucknow Street, Mitcham
Victoria 3132 Australia
Note: There is no street number (Melways Ref 48, J11)
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Get a $30 rebate when you spend just $50 on water saving products.
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We deliver innovative new projects for more sustainable water and sewerage solutions.
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Equilibrium wins gold and most sustainable landscape at the Melbourne International Flower and Garden show
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Yarra Valley Water conducts over 27,000 water quality tests a year.
A thirst for innovation
Your water passes the test
