About us
Our customers
Yarra Valley Water is committed to delivering quality water and sewerage services to people living and working in our service area.
Our services support and sustain the people, environment, health and wellbeing of our community.
Our customer charters
For both residential and business customers, these documents outline our service commitments and standards.
Community consultation
Seeking the views of customers and the community provides the input necessary to make informed decisions. This section contains details of our methods and our consultative committees.
Complaints handling
We endeavour to quickly resolve problems, as it is very important to us that you are satisfied with the services we provide.
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Watch these community service announcements and help save your plants this summer
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We deliver innovative new projects for more sustainable water and sewerage solutions.
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Free Showerhead worth $30 for our customers plus additional savings
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Yarra Valley Water conducts over 27,000 water quality tests a year.
A thirst for innovation
Showerhead exchange
Your water passes the test
