About us
Our customers
Yarra Valley Water is committed to delivering quality water and sewerage services to people living and working in our service area.
Our services support and sustain the people, environment, health and wellbeing of our community.
Our customer charters
For both residential and business customers, these documents outline our service commitments and standards.
Community consultation
Seeking the views of customers and the community provides the input necessary to make informed decisions. This section contains details of our methods and our consultative committees.
Complaints handling
We endeavour to quickly resolve problems, as it is very important to us that you are satisfied with the services we provide.
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Get a $30 rebate when you spend just $50 on water saving products.
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We deliver innovative new projects for more sustainable water and sewerage solutions.
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Equilibrium wins gold and most sustainable landscape at the Melbourne International Flower and Garden show
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Yarra Valley Water conducts over 27,000 water quality tests a year.
A thirst for innovation
Your water passes the test
