About us

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Strategy and policy

Yarra Valley Water's strategic intent is to lead the global water industry in serving the customer and the environment, supported by our high performing business culture, and to continuously improve our efficiency.
 

Setting our priorities

The business is driven by a focus on the following four key elements:

  • customers
  • environment
  • culture
  • efficiency
 

Future goals


By 2013, we aim to achieve the following outcomes:
 

  • our customers recognise us as their best service provider and are engaged in what we advocate
  • we provide our services within the carrying capacity of nature and inspire others to do the same
  • we have a vibrant workplace achieving exceptional business outcomes, successful partnerships and personal satisfaction
  • we achieve our objectives at the lowest community cost and consistently meet our shareholder’s expectation.  


Policies