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a fresh approachYarra Valley Water

We are the largest of Melbourne’s three retail water businesses providing water supply and sewerage services to over 1.6 million people and over 50,000 businesses in the northern and eastern suburbs of Melbourne. 

Owned by the State Government of Victoria, our activities are overseen by an independent Board of Directors appointed by our shareholder. 

As a retailer, we buy bulk water from Melbourne Water.  This water is mostly harvested from protected mountain catchments.  We are also responsible for taking away sewage for treatment.  Most of the sewage is transferred to Melbourne Water's Eastern or Western treatment plants.  The balance is treated at our nine regional plants, several of which produce recycled water for use in new homes or for the irrigation of sportsfields or open space.

Our Operating Licence is issued under the Water Industry Act and covers approximately 4,000 square kilometres from as far north as Wallan and extending to Warburton in the east.  We own and maintain over 9,000 kms of water mains and nearly 9,000 kms of sewer mains. 

Our head office is situated in Mitcham and we employ around 580 employees including approximately 70 part time staff (471 FTE). 

View a more detailed map of our service area 


The regulatory environment

Being established under the State Owned Enterprises Act 1992, we are subject to the Corporations Act 2001.  Our water and sewerage licence is issued under the Water Industry Act 1994, with the licence term from 1 January 1995 unless and until revoked.

We are subject to regulation by the Essential Services Commission and make payments to the Victorian Government equivalent to the income tax and sales tax that would be payable if the Company was not State owned. 


Our licence and statement of obligations


Corporate Governance 

We are committed to high standards and believe that our corporate governance framework is substantially compliant with the Australian Securities Exchange Principles of Good Corporate Governance even though we are not a listed company.  The Directors have adopted a Code of Conduct based on the Code of Conduct issued by the State Services Authority.

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