FAQs

A wide range of rebates are currently available including the recently increased rebates for large tanks and upgrading to dual flush toilets.  Rebates are also available for garden products and greywater systems which assist households to reuse waste water.

See here for more information on rebates and eligible products.

Yarra Valley Water charges you for water and sewerage services and for your household's usage. For more information click through to our pricing page. 

Your money goes to:

• Paying for new water supplies including the north south pipeline and the desalination plant.
• Ensuring high quality water
• Transporting water to your home
• Efficiently removing waste water from your home via the sewerage system
• Cleaning the waste water removed from your property to protect public health and safety.
• Returning cleaned water back to the water cycle and looking after the environment.

Here's some more links to learn more about:

• Parks charge
• Waterways and drainage charge

Recycled water is water that has been treated to a 'fit for purpose' standard for a specific reuse application.
There are different water classes (Classes A - D) which can be used in accordance with an EPA Victoria-approved, fit-for-purpose application.

Current prices are available by clicking here for residential customers and here for business customers. 

Please contact us by phone, as there are different meter types. We can then explain how to read your particular meter.