Call 132 762 to report a fault
- Water storage
In your home
Showerhead Exchange Program
On average, 30% of all household water usage is in the shower.
You can help reduce your water usage by installing a water efficient showerhead. Rated ‘Best Buy’ by Choice magazine our 3 star water efficient showerheads will give you a satisfying shower and you can exchange your showerhead now to start enjoying the following benefits
- saves around 11,000 litres of water per household each year
reduces the amount of energy required to heat the water therefore reducing greenhouse gas emissions
Take your old showerheads and a copy of your latest water bill to the councils below and pick up your FREE water efficient showerhead. Click here to find participating council offices, including address details.
- City of Boroondara - Camberwell office
- Darebin City Council - Northcote, Preston and East Preston offices
- Hume City Council - Broadmeadows and Craigieburn office
Moreland City Council - Coburg, Brunswick and Glenroy offices
- Nillumbik Shire Council - Greensborough office
- Yarra Ranges Shire Council - Monbulk, Healesville, Upwey and Yarra Junction offices
- Whitehorse City Council - Nunawding, Box Hill and Forest Hill offices
Please note: Australia Post is no longer available as a showerhead exchange location
Showerhead Exchange for Business
If you are interested in the showerhead exchange program for a non-residential facility or business visit our business showerhead exchange page for details.
Removing and installing your showerhead
Watch this short clip on how to install a showerhead or read on below.
Make sure shower taps are turned off. Using an adjustable spanner undo the showerhead arm from the wall, turning anti-clockwise.
Ensure water is still turned off. Clean thread with a brush or steel wool. Apply 3-4 rotations of teflon tape (provided) tightly in a clockwise direction.
Install new efficient showerhead by turning it in a clockwise direction. Tighten firmly but do not over-tighten. Do not use shower arm to tighten (use spanner and cloth). Over-tightening may crack tiles.
Terms and conditions
Under plumbing regulations in Victoria, owner-occupiers may install 3-star water saving showerheads in their homes without using a licensed plumber. The above video has been prepared to assist you with doing so. Although care has been taken to ensure that this video generally reflects how a licensed plumber may go about changing a showerhead, neither the savewater!® Alliance Inc. nor Yarra Valley Water accept any responsibility if you take any action based on the contents of this video. If you do rely on this video, you do so at your own risk, and you may not make any claim against savewater!® Alliance Inc. or Yarra Valley Water for any loss or damage you or anybody else suffers as a result.
In rental situations, both the landlord and tenant must agree to the replacement of the existing showerhead with the water efficient showerhead under the Showerhead Exchange Program, in accordance with the Residential Tenancies Act 1997 (Vic). Yarra Valley Water is not responsible for the removal or installation of the showerheads or any damage caused as a result. Water efficient showerheads are not suitable for low pressure, gravity fed (in the roof) and some instantaneous or continuous supply hot water systems. Only chrome models are available. The Recommended Retail Price for the showerheads on offer is over $30. Yarra Valley Water takes no responsibility for plumbing issues relating to your property as a result of the program.
To help ensure our sustainable future, your old showerhead will be recycled. The recycled material will be used for the production of various end use products.