Yarra Valley Water

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Terms and conditions for adding and removing financially and non-financially responsible people from your account

Financially responsible person

  1. Authorising a person to act on your behalf
    1. If you wish to permit another person (“authorised person”) to use the portal to access data relating to you or to carry out a transaction for you:
      1. You must ensure that the authorised person is currently authorised by you to perform such activities.
      2. You must apply to add a person to your account in accordance with clause 2 of these terms of use. 
      3. If that application is based on the authorised person:
        1. holding a certain position (for example, as your employee or agent), you must ensure that the authorised person currently holds that position and continues to hold that position whilst an authorised person, and 
        2. holding a certain qualification (for example, as a legal practitioner), you must ensure that the authorised person currently holds that qualification and that qualification is not suspended or cancelled, and
        3. you must ensure that the authorised person only accesses data or carries out a transaction for you if the authorised person is duly permitted to do so.
      4. We may request documentation from you evidencing that the authorised person has the requisite position or qualification to act on your behalf in such activities.
      5. You acknowledge and agree we will not be liable for any actions or alterations to any account by the authorised person acting either with or without your authority. 
  2. Adding a person from the account
    1. You may apply to add another person to your account (including authorised persons, managing agents, other owners and other tenants) provided that you are authorised to. The procedures under this clause also apply to clause 1 and clause 3 of these terms of use.
    2. Application to add a person to the account.
      If you apply to add a person and their email address to your account, we will send them an email asking them to accept their addition to the account and to accept (if applicable) that they will have financial responsibility (both joint and sole) for account payments. An email address must be provided if the person to be added will have financial responsibility (both joint and sole) for the payment of the account. 
    3. You consent to us providing the account number and property address details to the person to be added.
    4. If the person referred to in this clause 2 accepts the terms of use and their financial responsibility for the payment of the account (if applicable) that person will be entitled to access data and carry out transactions in relation to your account depending on the scope of the new person’s authority. 
  3. Adding a new title holder
    1. You must only apply to add a title holder as a party to your account in accordance with clause 2 if the relevant property or properties are owned jointly or solely by you. 
    2. You must ensure, and continue to ensure, that the persons named on your account are the same as the persons that are on the property title for your account. 
    3. You acknowledge and agree that by applying to add a new title holder to your account, you agree to share financial liability for the account with the new title holder and any other existing title holders (both joint and sole). If you apply to add a new title holder, you warrant that that person that you apply to add has been added to the property title. 
    4. By applying to add a new title holder to the account under this clause you (including each new title holder) authorise us to access your credit history from any credit reporting agency for the purpose of the application.

Non-financially responsible person

  1. Authorising a person to act on your behalf
    1. If you wish to permit another person (“authorised person”) to use the portal to access data relating to you or to carry out a transaction for you:
      1. you must ensure that the authorised person is currently authorised by you to perform such activities.
      2. you must apply to add a person to your account in accordance with clause 2 of these terms of use.
      3. if that application is based on the authorised person:
        1. holding a certain position (for example, as your employee or agent), you must ensure that the authorised person currently holds that position and continues to hold that position whilst an authorised person, and
        2. holding a certain qualification (for example, as a legal practitioner), you must ensure that the authorised person currently holds that qualification and that qualification is not suspended or cancelled whilst an authorised person, and
      4. you must ensure that the authorised person only accesses data or carries out a transaction for you if the authorised person is duly permitted to do so.
    2. We may request documentation from you evidencing that the authorised person has the requisite position or qualification to act on your behalf in such activities. 
    3. You acknowledge and agree we will not be liable for any actions or alterations to any account by the authorised person acting either with or without your authority. 
  2. Adding a person to the account
    1. You may apply to add another person to your account (including authorised persons, managing agents, other owners and other tenants) provided that you have the requisite authority to do so. The procedures under this clause also apply to clause 1 of these terms of use.
    2. Application to add a person to the account.
      If you apply to add a person and their email address to your account, we will send them an email to inform them they have been added to the account. You consent to us providing to the person to be added the account number and property address details. 
    3. The person referred to in this clause 2 will be entitled to access data and carry out transactions in relation to your account depending on the scope of the new person’s authority.