Customer brochures and factsheets
Information in Your Language can be found here.
Account information residential
Account charges explained (PDF 399 KB)
Privacy brochure (PDF 252KB)
Supporting our customers in hard times (PDF 60KB)
Our business (PDF 399KB)
Automatic account payment (PDF 302KB)
Fire Services (PDF 356KB)
Trunk Services (PDF 210KB)
Sewerage for residential
Sewer blockages (PDF 2.3MB)
Combined drains (PDF 276KB)
Tree roots and sewers don't mix (PDF 255KB)
What not to put down the drain (PDF 224KB)
Water Supply for business
Sewerage for business
Bulk Sewage Transfer, Treatment and Disposal Agreement (PDF 264KB)