Customer charters

Yarra Valley Water has made the following publications available for download. They require the free Adobe Acrobat Reader available from Adobe's web site www.adobe.com

 Customer Charter (PDF 851KSummary Residential B)

 Residential Customer Charter (PDF 787KB)

 Summary Business Customer Charter (PDF 2MB)

 Business Customer Charter (PDF 626KB)

 Summary Charter for Customers in Recycled Water Areas (PDF 2,063KB)