Your account

Current balance
Current Yarra Valley Water customers can login and view the current balance of their bill.
Account charges explained
All water bill charges explained including: block tariffs and the Parks charge. You can also request a copy of your bill here.
Change your details
If you are moving in, moving out or need to update your mailing address for your Yarra Valley Water bill.
Copy of your account
Request a copy of your water bill.
Concessions
Your concession entitlements explained.
Payment assistance
Having trouble paying your account? Yarra Valley Water offers assistance to customers experiencing financial difficulties.
Methods of payment
How to pay your Yarra Valley Water bill, including a link to our Online Billing.
Understand your Smart Account
How your water bill has been designed to help you save water.
Payment responsibilities
Information for property owners, landlords and tenants.