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If you need help urgently, our local Customer Contact Centre is available Monday to Friday from 8am to 6pm. We prefer to provide help and advice over the phone, especially for complex topics. Call us on 1300 853 811.

If you need a Statement of Transactions for Financial Year 2019-20 for tax purposes, you can download this quickly and easily by registering for or logging into your online account.

Please call 13 2762 to report a fault or emergency or troubleshoot your fault online.

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