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If you need help urgently, our local Customer Contact Centre is available Monday to Friday from 8am to 7pm. We prefer to provide help and advice over the phone, especially for complex topics. Call us on 1300 853 811.

Please call 13 2762 to report a fault or emergency or troubleshoot your fault online.

Account Statements for the 2016-17 Financial Year can be downloaded quickly and easily by registering for an online account.

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