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Help us plan for the future

We’ve started planning for the services we’ll provide and the prices customers pay, for the five years from 1 July 2023 to 30 June 2028.

We want to deliver the best possible value for money to you and will use your feedback to shape what we do and the prices you pay.

What matters to you?

Every bit of feedback and input will help inform what we do in these five years. We want to hear what’s important to you about:

  • Your water and sewerage services
  • The prices you pay.

We’re regulated by the Essential Services Commission (ESC) and every five years we submit a plan for our services and prices to the ESC to review and approve.

We’ll have more information in the coming weeks.

View what we did in our our last customer-led price submission.