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Terms & Conditions

Congratulations to the five winning entrants drawn 10:00am 28 May 2020:



Win $100 off your water bill (1 of 5 chances to win) – Yarra Valley Water Customer Survey Prize Draw

The following information highlights the terms and conditions applicable to entrants of the prize draw to win $100 off your water bill.

  1. Entry is only open to the selected participants who have received, by email or SMS, the unique URL link to participate in the survey.
  2. Only one entry per unique URL link will be accepted.
  3. The survey will be open from 9:00am 27 April 2020, to 12:00am 24 May 2020.
  4. The five winning entrants will be drawn randomly at 10:00am on 28 May 2020 at Yarra Valley Water’s head office in Lucknow St, Mitcham VIC 3132.
  5. The five winning entrants will be notified by email by 5:00pm on 28 May 2020.
  6. The five winning entrants will be published to this page by 5:00pm on 28 May 2020. Winners will be identified by Surname (only).
  7. Yarra Valley Water reserves the right to close the survey prior to 24 May 2020 once the required quotas for the survey have been met or extend the survey up to 27 May 2020 should the quotas for the survey not be met.
  8. The five winning entrants will receive a credit of -$100 against their immediate next water bill. In the event a winning entrant has closed their account at the time of entry or is not a Yarra Valley Water customer, the credit may be transferred to another water account within Yarra Valley Water’s service area; or provided by way of a pre-paid EFTPOS card.