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The value of water

We’ve started planning for the services we’ll provide and the prices customers pay, for the five years from 1 July 2023 to 30 June 2028.

We want to deliver the best possible value for money to you and will use your feedback to shape what we do and the prices you pay.

Water. We drink it. But what's it worth to you?

Your voice can help shape the future and price of our most valuable resource.

Take our online poll today and help influence the future of water.

Take the poll now

Every bit of feedback and input will help inform what we do in these five years. We want to hear what’s important to you about:

  • Your water and sewerage services
  • The prices you pay.

We’re regulated by the Essential Services Commission (ESC) and every five years we submit a plan for our services and prices to the ESC to review and approve.

View what we did in our last customer-led price submission.