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We’ve lifted the Do Not Drink Water Advisory - 18 June

Yarra Valley Water, following consultation with the Department of Health, advises customers that the do not drink tap water advisory issued on 16 June 2021 is now lifted for the following suburbs: 

  • Kallista
  • Sherbrooke
  • The Patch

The tap water is safe to drink.  

Yarra Valley Water issued the advisory due to severe weather that impacted drinking water tank. The advisory has now been lifted after crews worked at speed to restore the tank and flush the water supply. 

Water quality testing has confirmed the water supply is safe - customers can use their water as normal. 

Residential customers should flush internal taps for 2 minutes and business customers should flush internal taps for 5 minutes. This will draw fresh water into their internal plumbing. 

Customers who have been affected will receive a $30 rebate, and we will refund the cost of bottled water they have purchased.

The $30 credit will be automatically applied to directly impacted customers’ bills.

For more information or to claim a refund for bottled water, customers can contact Yarra Valley Water 24 hours a day on 13 2762.

For translating and interpreting services, please call 03 9046 4173 Monday to Friday from 8am to 8pm or Saturday from 8am to 4pm. 

Please share this information with your neighbours.  

For translating and interpreting services, please call 03 9046 4173 Monday to Friday from 8am to 8pm or Saturday from 8am to 4pm.

MEDIA ENQUIRIES 

For media enquiries, please call our media office on 0466 852 203 or email [email protected]

 

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