Winneke-Silvan supply change
Over the next three weeks, customers in Doncaster, Greensborough and Warrandyte who are supplied by Silvan Reservoir will temporarily be supplied by the Winneke Reservoir.
This is a temporary change while Melbourne Water prepare for works relating to the North East Link Project. While the water is of the same quality, a change in source can sometimes result in the water looking, smelling and tasting slightly different to what you are used to.
We appreciate your patience while this temporary change is in place.
If you have any questions, please contact our faults team on 13 2762, day or night.
Is my suburb affected?
Areas that may be affected are:
Is it safe to drink?
Yes, the water is safe to drink. The Silvan source is another major supply system used by Yarra Valley Water customers. While this source of water is different it is still treated to the same drinking water quality standards as your normal water supply.
How long will the water be like this?
The change in source may be noticeable between 31 May 2021 to 21 June 2021. You may notice some changes between these dates, if you have questions please contact our faults team on 13 2762, day or night.
Why does my water appear different?
A change in source can sometimes result in the water looking, smelling and tasting slightly different as it is coming from a different place, but it is still safe to use as normal.
Why is my water a different colour? Is it safe to bath/shower?
Winneke water can typically look slightly more blue/green in colour, whereas Silvan can appear slightly more yellow/brown or yellow/green due to natural sediments at the source of water. The water is perfectly clean and safe and not the result of dirt / corrosion in the water pipes. You can use your water the way you normally do for things like drinking, showering and bathing children.