Water and sewerage
Water Services
In this section you will find information related to water services.
Who is responsible for water leak repairs?
Learn about the water infrastructure on your property. Understand when it's your responsibility to fix water leaks and when it's ours. This section also outlines fire and trunk services.
Have you seen a pipe leaking?
Who to call if you have a leaking pipe on your property and the correct procedures to follow.
Reinstatement - repairs after a fault
What to expect and how long we will take to reinstate an area after repairs.
Property damage and claims
What to do if you need to contact your insurance company or you are uninsured.
Residential customer rebates
Yarra Valley Water is committed to delivering high standards of service.
If we fail to meet this commitment to you by not meeting our Guaranteed Service Levels, you will be eligible for a rebate (price reduction) on your next bill.
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Watch these community service announcements and help save your plants this summer
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We deliver innovative new projects for more sustainable water and sewerage solutions.
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Free Showerhead worth $30 for our customers plus additional savings
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Yarra Valley Water conducts over 27,000 water quality tests a year.
A thirst for innovation
Showerhead exchange
Your water passes the test
