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Water meter in a resident's garden

How to read your water meter - residential customers

The amount of water you use is measured by a water meter.  
 

Where is my meter located?

Generally close to the front of your property, often just inside the front fence.

In an emergency you can stop the flow of water to your house by turning off the stoptap.

Please remember to keep your water meter accessible, so that our Yarra Valley Water meter readers can undertake their quarterly readings across local suburbs.

 

Calculating your water usage

To calculate your property's water usage, you need two key pieces of information from your bill:

  • your previous meter reading
  • your current meter reading 

 

How do I read my meter?

Watch this useful video clip or read on below.

 


Examples of water meters

Residential customers are most likely to have one of the following types of meters.

In this example each meter illustrated below shows a reading of 842.51 kilolitres.

 Example 1
Reading your meter

A Black numbers on a white background register kilolitres.

B White numbers on red background register hundreds of litres, tens of litres, litres & tenths of litres.

Example 2Reading your meter

A Black numbers on white background ( 5 digits ) register kilolitres

B "Tell tale". Detects small usage & leaks

C Four "clock" dials at bottom of meter, register starting from right, hundreds of litres, tens of litres, litres & tenths of litres.

Example 3
Reading your meter 

A Black numbers on white background register kilolitres Red numbers on white background register hundreds of litres, tens of litres & litres.

B "Tell tale". Detects small usage & leaks. 20 revolutions per litre.

Example 4Reading your meter

A White numbers on black background register kilolitres.

B Red numbers on black background register hundreds of litres & tens of litres.

What charges do I pay for?

More information about water bills and charges (including block tariffs) can be found at Pricing & Charges.

Please note that this is the water usage component of your account only.

 

Handy Hint - detecting leaks

Knowing how to read your meter and taking regular readings can be a useful way to detect leaks within your property. By detecting leaks early and arranging repairs you will use less water and save money.