Usually your meter will be located close to the front of the property, often just inside the front fence near a garden tap.

1. Once you’ve located your water meter, open its cover by pressing down on the top and lifting the tab at the front.
2. You’ll need to scroll through several data screens until you see the one displaying ‘kL’ below the numbers.
3. To scroll through the data screens, simply hold your thumb over the triangle of light holes on the water meter. You’ll see the data screen changes every few seconds.
4. At the ‘kL’ data screen, you’ll see some numbers. The numbers before the decimal point represent kilolitres (1,000 litres).
5. If you’re sending us your reading for billing purposes, you only need to send the numbers before the decimal point. You don’t need to include the numbers after the decimal point (those which have a black border around them).

Usually your meter will be located close to the front of the property, often just inside the front fence near a garden tap.

1. Activate the meter - activate the screen on top of the meter by pressing your finger on the input sensor for one second. When you lift your finger, numbers will become visible on the screen.
2. How to use the meter - the screen will be displaying some numbers, and 'kL' below the numbers. The large digit numbers represent kilolitres (1,000 litres). The smallest digit number represents single litres.
3. Read the meter - if you're sending us your reading for billing purposes, you only need to send the large digit numbers. You don't need to include the small digit numbers.