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Reading my water meter

There are different reasons why you may want to read your own water meter.

  • You may want to check how much water you are using.
  • You may be trying to detect a leak.
  • You may need to provide us with a reading so we can send you an accurate bill.

Household water meters

Usually your meter will be located close to the front of the property, often just inside the front fence near a garden tap.

If you can’t locate your meter, you can call us on 1800 305 066 or log in to Yarra Valley Online Water for more information to help locate the meter on your property.

Once you’ve located your meter, read the black numbers from left to right. The numbers in the black and white section represent kilolitres (1000 litres) and the red section represent litres.

If you’re sending us your reading for billing purposes, you only need to send the numbers in the black and white section. 

Both meters below are showing a reading of 538 kilolitres.

water meter examples

Digital water meters

Usually your meter will be located close to the front of the property, often just inside the front fence near a garden tap.

Once you’ve located your water meter, open its cover by pressing down on the top and lifting the tab at the front.

You’ll need to scroll through several data screens until you see the one displaying ‘kL’ below the numbers.

To scroll through the data screens, simply hold your thumb over the triangle of light holes on the water meter. You’ll see the data screen changes every few seconds.

At the ‘kL’ data screen, you’ll see some numbers. The numbers before the decimal point represent kilolitres (1,000 litres).

If you’re sending us your reading for billing purposes, you only need to send the numbers before the decimal point. You don’t need to include the numbers after the decimal point (those which have a black border around them).

The meter below shows a reading of 538 kilolitres.

Illustration of a digital water meter

Submit your meter reading

If you need assistance reading your water meter, you can call us on 1800 305 066.

Commercial or industrial meters

There are many different types of commercial and industrial water meters. Find out how to read a commercial or industrial meter.