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Apply for payment extension

Has your water bill come at a difficult time?

At Yarra Valley Water, we understand that bills can have a big impact on your household budget.

Well, there’s good news:  you can get extra time to pay. 

Yes, you can request that the due date on your bill be extended by up to 30 days – with no additional fees or costs.

Just have your account number, property address or property number handy. We will let you know immediately if your extension can’t be applied on the spot and what you can do about it.

Submit a request

Online requests are not available for accounts already 30 days past the due date, using direct debit or SmoothPay. If you are not eligible for the payment extension and need more time to pay call us on 1300 853 811.