Our purpose is to provide exemplary water and sanitation services that contribute to the health and wellbeing of current and future generations. This purpose sets out our commitment to a sustainable future.
We recently strengthened our commitment to sustainability by signing up to the UN Global Compact which is the world’s largest corporate sustainability initiative.
This commits us to:
- Ensuring our strategies and policies align with the Compact’s Ten Principles, which cover human rights, labour, the environment and anti-corruption.
- Taking action to advance broader societal goals.
To provide exemplary service, we need to ensure we work with all members of the community.
We rely on the environment to provide excellent quality drinking water and have a role in ensuring its ongoing health.
Customer based decision making
The views of our customers and the community are vital to help us shape the decisions we make.