Whether you’re a household or business customer, you can update your details, find out about our flexible payment options, and set up or close your account.
Pay my bill
Select your account type
Switch to email bills
Don't wait for a paper bill. Get your bill direct to your inbox.
Get a copy of a bill or statement
Download past bills or get a copy of your previous transactions.
Update my contact details
Find out how to change the postal address on your bill, update your email address or phone number.
Submit a meter reading
If our meter reader couldn't read your meter, you can submit a reading online to get an accurate bill.
Register for concession
If you have a concession card or pension, you can register your details and save on your bill.
Get an account balance
Find out how much is owing on your account.
Apply for a payment extension
If you need more time to pay your bill, it's simple to change the due date.
Pay fortnightly or monthly
With SmoothPay you can take control and pay your water bill with smaller and more frequent payments.
Open or close account
Find out what you need to do if you're moving in to or out of a property.
Manage your account online
Register for Yarra Valley Online Water to pay your bill, get a copy of a previous bill or download a statement, and update your details. Any time you like. No need to call.