Managing livestock on agriculture land
To keep our sewers working reliably we regularly inspect, clean, and upgrade them, but blockages or heavy rain can sometimes lead to spills across our sewerage network.
When this happens, there’s a risk of sewage spilling onto private and public land, entering storm water drains, or waterways.
If there is a spill impacting your land
- We’ll send you an SMS within 12 hours of becoming aware of a spill that may impact your property. This will support you to protect the safety of livestock.
- Our online faults map will be updated with location details, so you can see where the spill occurred.
- If you use your property for agricultural purposes, you may have obligations to report this to Agriculture Victoria (AGVIC).
- We’ll post information about the spill to our Facebook Alerts page.
Once the spill has been contained
- We’ll notify you by SMS once the spill has been contained and is safe again.
- We’ll also update our online Faults Map.
Ensuring your details are up to date
We recommend updating your contact details to ensure you're notified if a sewer spill affects your land.
You can update your details online, or call us on 1300 304 688, 8am to 6pm from Monday to Friday.
If you’re leasing your property, we recommend you notify your commercial tenant of the spill event. Yarra Valley Water do not hold information on commercial tenants.
If you have started using your property for agricultural purposes, please let us know so we can contact you in the event of a spill.
How does Yarra Valley Water respond to a sewage spill
When becoming aware of a spill we may undertake any of the following actions
- Contain the spill
- Clean up the site
- Complete water quality testing
- Inform the public
- Investigate the cause of the spill
For more information on our obligations to you, please visit our customer charter (insert link)