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Refill stations - supporting our community

We’re proud to support our community by providing free drinking water at events across our service area through our portable Refill Stations Program.

Every refill reduces plastic waste

Two hands using an outdoor water fountain pressing a button and holding a metallic drink container.

Booking your refill station

Community events that meet our criteria may be eligible to receive a refill station free of charge. 

While we’d love to support every request, we may not be able to accommodate all submissions as dates can get booked out quickly. Depending on your event size and expected attendance, we offer refill units in sets of one, two, or three. 

Please complete the online form below with your event details. Our team will review your submission and be in touch.

Apply for a refill station

Eligibility criteria

Before you apply

Please take a moment to read the eligibility criteria below before submitting your application.

All applications are reviewed on a case-by-case basis to make sure your event aligns with Yarra Valley Water’s values and community commitments.

To be eligible, your event should:

  1. Take place within the Yarra Valley Water service area.
  2. Be able to connect the refill station to a mains water supply (we’re unable to connect to private water lines or tanks).
  3. Provide at least 4 weeks’ notice to allow time for site assessment and processing.

We’re unable to support events that:

  1. are aligned to a political party or lobby group
  2. discriminate against any person(s), organisation(s) or group(s)
  3. have products that are harmful to the environment
  4. support foreign charities
  5. create environmental hazards
  6. increase the likelihood of damage occuring to the refill station
  7. promote activities with negative health impacts, such as:
  • gambling    
  • alcohol    
  • tobacco    
  • vaping.    

Preference will be given to community, not-for-profit and charity events.

Frequently asked questions

How do I book a refill station?

Let us know your event details by submitting an expression of interest.

You'll get a confirmation email letting you know we've received your submission.

Pending eligibility and availability, our team will confirm your booking within 7 days or reach out to you directly if we need any further information about your event.

How is the refill station delivered and installed at my event?

Refill stations are delivered, installed, and dismantled by a Yarra Valley Water partner, based on the dates and times provided in your application form, or as otherwise agreed upon. 

When nominating installation and pickup times, please consider other logistical aspects of your event to ensure clear access for the delivery and setup of the refill station trailer. 

Our team will ensure the station is functioning properly and positioned safely and securely before leaving the site.

Is the size of my event important?

Refill stations are typically reserved for events expecting 500 or more attendees.

Preference will be given to community, not-for-profit and charity events.

I've booked a refill station before - does this matter?

If your event has used the refill station before, we'll assess your expression of interest and knowledge from working with you on the previous event/s such as how much water was used, location, number of attendees and communication.

Image of four water refill stations next to each other on grass in a park.

Working together

When using a Yarra Valley Water refill station free of charge, we ask that our support is acknowledged where possible. 

This could include things like:

  • Featuring our logo on event signage.

  • Giving us a mention on social media.

  • Sharing a few photos of the refill station in action.

If you’d like to chat about how best to recognise Yarra Valley Water’s involvement, please get in touch at [email protected].