Terms and Conditions - Digital Meter Upgrade Customer Survey

The following information highlights the terms and conditions applicable to entrants of the prize draw to win $100 off your water bill.

Entry is open to Yarra Valley Water customers who have received a unique URL link to participate in the survey.
Entrants must be a customer of Yarra Valley Water with an active account at the time of completing this survey.
Only one entry per unique URL link will be accepted.
Notwithstanding points 1, 2 and 3; an entry is considered eligible for the prize draw following completion of this customer survey. Furthermore, an entrant will be considered eligible only if providing their correct full name, address, and email address on completion of the survey. Failure to provide this information will prohibit identification and validation of condition (2) and therefore render the entrant ineligible for the prize draw.
The survey has now officially closed, as of 5:00 pm 30 June.
For anyone that completed the survey after the 28th of May, you will be added to the July prize draw.
The three winning entrants will be drawn randomly at 11:00 am on 1 July 2025 by Yarra Valley Water.
The three winning entrants will be notified by email by 5:00 pm on 1 July 2025.
The three winning entrants will be published on yvw.com.au by 9:00 am on 3 July 2025. The Winners will be identified by Surname (only).
Yarra Valley Water reserves the right to extend the survey up to 12 July 2025 should the quotas for the survey not be met.
The winning entrants will receive a credit of $100 against their immediate next water bill.
In the event a winning entrant has closed their Yarra Valley Water account following completion of this survey, the credit may be transferred to another water account within Yarra Valley Water’s service area; or provided by way of a pre-paid EFTPOS card.

June Winners

Otto, Molinari, Sun

May Winners

Centofanti, Gardner, Natarajan

April Winners

Avraam, Bannan, Swalwell

March Winners

Ma, Brown, Yap