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Pay

  • Credit card

    Pay online, you just need your invoice number and credit card details.

    Pay online now

    You can also pay by credit card over the phone. Call 1300 362 332 to pay by VISA or Mastercard 24 hours a day, 7 days a week. Have your invoice number and credit card details ready. AMEX and Diners Club are not accepted.

  • BPAY

    1. Look for the BPAY logo on the back of your bill. If you receive your bill by email, it will be in the PDF attached.
    2. Log into your internet banking site or call your bank.
    3. Select the BPAY or bill payment option then follow the instructions.
    4. Enter the amount you’d like to pay and the date you want to pay it.
  • Direct debit

    Pay your bill automatically on the due date.

    To set up a direct debit payment from your bank account, log in to Yarra Valley Online Water or call 1300 304 688.

    Direct debit arrangements can be cancelled at any time with three business days' notice. Direct debit is not available for credit cards. View full terms and conditions for more information.

    You can also pay fortnightly or monthly. Read about Smoothpay.

  • Yarra Valley Online Water

    With Yarra Valley Online Water you can pay your bill by credit card. 

    Log in   Register

    With 24/7 access, there is no need to pick up the phone. AMEX and Diners Club are not accepted. You can also get a receipt, check your account balance before you pay, or update your details. Read about Yarra Valley Online Water.

  • Fortnightly or monthly payments

    SmoothPay allows you to pay your water bill fortnightly or monthly. 

    Apply now

    Contact a Customer Service Consultant on 1800 994 789.

    Set up SmoothPay using Yarra Valley Online Water.

    Log in

    Find out more about SmoothPay.

  • Other ways to pay

    Pay by cheque

    Tear the payment slip off the bottom of your bill and mail with your cheque to:

    Yarra Valley Water
    GPO Box 2753 
    Melbourne VIC 3001

    Pay by phone

    Call 1300 362 332 to pay by VISA or Mastercard 24 hours a day, 7 days a week. Have your invoice number and credit card details ready. AMEX and Diners Club are not accepted.

    Pay in person

    Pay in person at any Australia Post office by cash or cheque. Please remember to take a copy of your bill with you as they require the barcode to process your payment.

    MyPost Digital Mailbox

    With MyPost Digital Mailbox you can receive and pay your water account anywhere, anytime, via any device with an internet connection. To register for this free service, you'll need a valid email address and your account, invoice and property numbers that can be found on your Yarra Valley Water bill. Log in or sign up for free today at digitalmailbox.com.au.