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Spotted a leak? Let us know!

If you happen to spot a water leak, let us know by completing the form below on workdays from 8am-5pm, or call us on 13 2762, at any time.

You can also report a leak using the Snap Send Solve app on your smartphone.

Download on App Store     Download on Google Play

  • 1 Current: Fault information
  • 2 Fault details
  • 3 Your details
  • 4 Complete

Reporting a major burst?

If you're reporting a major burst, please call us on 13 2762 so we can discuss the issue with you, as these can cause significant damage and a safety hazard. Otherwise, please complete this form.

No water?

If your water is off, it might be a simple problem that's easy to fix. Have a look at our FAQs or call us on 13 2762 to discuss, day or night.

Report a leak form