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Digital Meter Feedback

Help us improve the digital metering experience. 

We’re always trying to improve the experience for our customers and we need your help. 

Please take this survey and let us know what you thought about your recent digital water meter installation. 

It won't take long to complete and is anonymous.

Empathy

Throughout the process of your recent Digital Meter upgrade, how much did you feel we cared about you? (scale 1 to 5)

Effort

Thinking about your recent Digital Meter upgrade experience, how much effort was required from you? (scale 1 to 5)
And how would you rate the effort made by us? 5 (scale 1 to 5

Ease

Did you have any problems or issues during your Digital Meter upgrade?
Did you contact us about this issue?
Did you feel your inquiry was resolved in a timely manner?

Short answer

Choose what you think is the greatest benefit of the Digital Meter upgrade?