Executive team

Our executives bring a wealth of experience to the organisation and oversee our operations and corporate services.

Natalie Foeng
Managing Director

BCom (Acc), CA, GAICD

As Managing Director, Nat is also a member of the Board.

Refer to details in the Board section.

 

 

 

 

 

Amy Richards
General Manager, People, Performance and Culture

BCom/LLB, GDipLegalPrac

Amy is responsible for developing and delivery of our people strategy – ‘better for being here’ including the delivery of people management, safety, talent, diversity and inclusion and HR operations. 

As well as fostering a culture of engagement and wellbeing to enable a high performing workforce to deliver exceptional value and outcomes to our customers, community and the natural environment.

 

 

Tony Citera
Chief Financial Officer 

BCom (Acc), FCPA

Tony leads the Finance and Corporate Services group at Yarra Valley Water. This remit includes providing business partnering support on key strategic projects across the organisation as well as seamless financial planning, management accounting, statutory accounting, treasury and taxation support, all of which are focused on the financial sustainability of the organisation and delivering exceptional outcomes for customers and the community. 

His remit also includes leading various critical support functions for the organisation such as payroll, procure to pay, risk and compliance, property and facilities management. 

 

Tiffany White
General Manager, Strategy and Community

BA (Eng Lit), MA (Communications), GradDip (Project Management)

Tiffany is responsible for providing strategy leadership and programs that achieve greater customer and community connection and value.

Her role includes corporate strategy, enterprise portfolio management and business planning, pricing and regulatory economic affairs, corporate sustainability, strategic research, marketing and communication programs, community inclusion and stakeholder engagement.  She also represents the business in industry policy development such as long-term water security planning.

 

Lisa Anelli
General Manager, Retail Services

BCom (ACC), CA, GAICD

Lisa is responsible for customer operations functions.

She leads a group that delivers meter reading, billing management, debt collection, customer care centre operations and commercial and development services, along with the development and implementation of support programs for customers in financial difficulty.

 

 

 

Dale Andrea
General Manager, Service Futures

BSc (Psychology - Hons), PhD (Psychology)

Dale is responsible for transforming our core technology products and services with the business, ultimately leading to productivity and improved experience (both customer and employee) benefits. This work brings together customer experience, business process design, and technology to deliver end to end solutions, to enhance the services we provide to our customers and the way we work.

He is also accountable for our core technology function which supports day to day business, our renewable energy strategy, and our digital metering program.

  

Bridie Fennessy
General Manager, Asset Services

BA/LLB, GDip LegalPrac

Bridie oversees the prudent and efficient management of the end-to-end asset lifecycle of the water, recycled water, sewerage networks and waste to energy plants and delivery of safe, reliable and affordable water and sanitation services to our customers, community, and the natural environment – now and for the future.

Bridie oversees our infrastructure capital delivery programs – including our flagship infrastructure projects, emergency management arrangements and energy and emissions planning and adaption for Yarra Valley Water. 

Bridie is a member of the core Executive team and is supported by three Deputy General Managers, who are part of our extended Executive leadership team.

Bri George
Deputy General Manager, Asset Lifecycle Planning, Asset Services

BA/LLB and Grad Cert (Eng Mgt)

Bri leads the Asset Lifecycle Planning Unit and is responsible for high quality short, medium and long term strategic and tactical asset planning services.

Bri has worked across strategic asset management, growth planning and delivery, digital enablement and organisational transformation with the water sector, most recently at Greater Western Water. 

  

Simon Willis
Deputy General Manager, Asset Delivery & Care, Asset Services

BE (Civil) (Hons), CPEng, PMP

Simon leads the Asset Delivery and Care Unit and is responsible for ensuring we maintain a  timely, efficient and effective asset management delivery program  - with strong modern project management disciplines and enduring partnerships - across asset construction, maintenance and renewal.

Simon has extensive planning, delivery and operational experience in the water sector, in both public and private spheres. 

 

Kristen Knight
Deputy General Manager, Asset Operations & Response, Asset Services

BE (EnvEng) (Hons), BSc (Botany)

Kristen leads the Asset Operations and Response Unit and is responsible for ensuring the right operational strategies and conditions exist to deliver safe, compliant and high responsive water, sanitation and waste to energy services to our customers, the community and the natural environment – with a strong focus on high quality and resilient network operations and frontline customer service.

Kristen has extensive experience across asset operations, planning and delivery at Yarra Valley Water, having started her career here as a graduate engineer.