Executive team

Our executives bring a wealth of experience to the organisation and oversee our operations and corporate services.

Pat McCafferty
Managing Director

BBus (Acc), Exec.MBA, GAICD

Pat McCafferty was appointed Managing Director of Yarra Valley Water in July 2014.

Pat is also Chair of the Water Services Association of Australia, the peak national body for urban water utilities.

He has extensive experience across the water sector and prior to his appointment as Managing Director he held various General Manager roles at Yarra Valley Water, covering a wide range of operational and strategic leadership positions.

Sam Austin
General Manager, Sustainable Development

BE (Civil)

Sam is responsible for the provision of water and sewerage services to new customers.

He manages the planning and procurement of new infrastructure and the connection of new customers to the network.

Sam works closely with the development industry and has the challenge of developing new and innovative sustainable servicing strategies to meet commercial and environmental objectives.

Anne Farquhar
General Manager, People and Culture

Cert Bus Mgt

Anne is currently working with a number of regional water utilities providing strategic HR advice in shared services arrangements. This work aims to strengthen culture and capability across the water sector, ultimately delivering new efficiencies and improving customer and staff satisfaction.

Kylie Row
Acting General Manager, People and Culture

BA, Dip Bus

Kylie is responsible for developing and implementing the human resources strategy for the business, including workplace planning, organisational culture and enterprise capability. Kylie is also responsible for developing and maintaining systems for recruitment, learning and development, succession planning and performance management.

Steve Lennox
General Manager, Retail Services

BBus (Acc), CPA, ACIS, AGIA

Steve is responsible for customer billing and responding to customers' enquiries.

Steve is responsible for meter reading, billing management as well as debt collection, Customer Contact Centre operations, trade waste and the development and implementation of support programs for customers in financial difficulty.

David Snadden
General Manager, Strategy and Communications

BE (Civil), MBA

David is responsible for corporate strategy, regulation, planning, marketing and communications.

His role includes long term strategic planning, water security, pricing and economic regulatory affairs, customer insights, marketing programs, community and stakeholder engagement and communication programs. David is also responsible for representing the business in water industry policy and reform activities.

Dona Tantirimudalige                                               General Manager, Distribution Services

BEng (Hons)  M. Public Policy & Management. MAICD, MIWA

Dona currently holds two non-Executive Director roles in not-for-profit organisations and is a Director of the Institute of Water Administrators.

Dona is responsible for managing our water, recycled water and sewerage infrastructure to ensure it delivers our desired customer service levels and meets applicable environmental performance standards. She is primarily responsible for optimisation of the existing infrastructure networks, maintenance and renewal of infrastructure, and safety and quality for Yarra Valley Water.

Glenn Wilson
General Manager, Infrastructure Services

BE (Civil), BBus (Marketing)

Glenn is responsible for managing our water, recycled water and sewerage infrastructure to ensure it delivers our desired customer service levels and meets all applicable environmental performance standards.

He is primarily responsible for asset management planning, optimisation of the existing infrastructure networks, maintenance and renewal of infrastructure, and the development and implementation of our intelligent network strategy.