Policies
Diversity, Equity and Inclusion Policy
This policy sets out Yarra Valley Water’s commitment to Diversity, Equity and Inclusion (DEI). This commitment benefits our customers and communities and current and future employees. It enables us to successfully deliver on our 2030 Strategy.
Read our Diversity, Equity and Inclusion Policy
Gifts, Benefits and Hospitality Policy
This policy sets out how Yarra Valley Water’s Board of Directors and employees will respond to an offer of a gift, benefit or hospitality. It aims to minimise gift offers made to and accepted by our Board of Directors and employees.
Read our Gifts, Benefits and Hospitality Policy
Family Violence Policy
Family violence is a serious issue that poses substantial risk to the health and wellbeing of our communities. We actively endorses measures to support customers experiencing family violence, with the safety of our customers being paramount.
Read our Family Violence Policy
Hardship Policy
Our Hardship Policy ensure that customers who are experiencing temporary or permanent financial difficulty are treated with dignity and respect.
Privacy Policy
We have a strong commitment to ensuring that your personal information is protected and used appropriately.
This policy is integral to the delivery of our 2030 business strategy and objectives. It supports our strong culture, high quality services, a safe and healthy workplace, and the protection of the natural environment.