Yarra Valley Water

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Policies

Diversity, Equity and Inclusion Policy

This policy sets out Yarra Valley Water’s commitment to Diversity, Equity and Inclusion (DEI). This commitment benefits our customers and communities and current and future employees. It enables us to successfully deliver on our 2030 Strategy. 

Read our Diversity, Equity and Inclusion Policy

Gifts, Benefits and Hospitality Policy

This policy sets out how Yarra Valley Water’s Board of Directors and employees will respond to an offer of a gift, benefit or hospitality. It aims to minimise gift offers made to and accepted by our Board of Directors and employees.

Read our Gifts, Benefits and Hospitality Policy

Family Violence Policy

Family violence is a serious issue that poses substantial risk to the health and wellbeing of our communities.  We actively endorses measures to support customers experiencing family violence, with the safety of our customers being paramount.

Read our Family Violence Policy

Hardship Policy

Our Hardship Policy ensure that customers who are experiencing temporary or permanent financial difficulty are treated with dignity and respect.

Read our Hardship Policy

Privacy Policy

We have a strong commitment to ensuring that your personal information is protected and used appropriately.

Read our Privacy Policy

Integrated Management System Policy

This policy is integral to the delivery of our 2030 business strategy and objectives. It supports our strong culture, high quality services, a safe and healthy workplace, and the protection of the natural environment.

Read our Integrated Management System Policy