Water mains cleaning
Yarra Valley Water conducts regular water mains cleaning works to improve water quality by removing any built up natural sediment in the pipes.
Yarra Valley Water cleans the water mains as part of our commitment to providing you with high quality water. It’s important to clean water mains from time to time to remove any potential build up of sediment in the pipes.
During the maintenance, water supply to customers in the area will be temporarily affected.
Interruption to water supply
Those affected will receive a card in the letterbox no less than three days before interruption to water supply (for residential customers), and ten days in advance of interruption (for business customers).
Emergency water supply
There will be a supply of water available during the interruption if required. Speak to the site crew if you require emergency supplies.
If your water is dirty or cloudy
When the water is turned back on you may temporarily experience dirty or cloudy looking water. This is completely normal and can be removed by running the tap at the rear of your property for a few minutes until the water is clear.
If you have special water supply needs or any other queries, please contact the Site Manager on duty on 0438 540 584 quoting the address.