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Pressure sewer customers: ready to connect?

If you’ve received a notice from us to let you know that sewerage services are now available in your area, you can apply to connect.

You do not have to connect if your onsite sewerage system is working effectively and in accordance with Section 3 of the EPA Code of Practice - Onsite Wastewater Management and council onsite wastewater system permit conditions. 

Read - How to Connect fact sheet - no PSU installed

Read - How to Connect fact sheet - PSU installed

What you need to do to connect:

  1. If you already have pressure sewer unit equipment installed on your property, go to step 5.
     
  2. If you're in a pressure sewer area and don't have the equipment installed, you'll need to organise a consultation and equipment installation with our specialist delivery partner, Pressure Sewer Services Australia (PSSA).

    This consultation provides you with the opportunity to ask questions and discuss your preferred location for the sewer equipment on your property. Installing the equipment can be scheduled following this appointment. 

    We pay for the consultation, the equipment and its installation.

    Book your consultation appointment:

    Book your consultation online
     

  3. After the equipment is installed, you'll receive a design plan, Conditions of Connection and instructions for the new pressure sewer unit. 

  4. Organise quotes from licensed plumbers to connect your household plumbing to the new equipment, using the design plan we give you. You will also need to ask for a quote to decommission your septic tank. More information about what to ask your plumber

  5. After you’ve chosen your preferred plumber to connect your household plumbing to the pressure sewer unit,  you need to apply to connect:

    Apply to connect to the pressure sewer system online


Our delivery partner, Pressure Sewer Services Australia (PSSA), will then prepare the equipment on your property for connection and provide your plumber with the necessary information to connect your household plumbing to your pressure sewer unit.

It is important no below-ground drainage works is done by your plumber before PSSA has been to your property.

  1. Your plumber will decommission your septic tank, and connect your property to the new service, and give you a Compliance Certificate to certify that all plumbing work complies with the relevant plumbing standards.

  2. Send your Compliance Certificate to:
    Plumbing team
    Yarra Valley Water
    Private Bag 1
    Mitcham VIC 3132

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