Development application turnaround times
Our current approximate turnaround times are:
|Application type||Expected turnaround time|
|Emergency Repair||1 business day|
|Statement of Compliance Request||Up to 3 business days|
|Single Water and/or Sewer – Residential||Up to 10 business days|
|Multi 2-3 Lot Development||Up to 10 business days|
|Build Over Easement – Single, 2 or 3 lot residential development||Up to 10 business days|
|Build Over Easement – 4 lots and above||4 - 6 weeks *|
|Build Over Easement – Industrial/Commercial/Mixed Use development||4 - 6 weeks*|
|Pressure & Flow||2 - 3 weeks*|
|Single Water and/or Sewer – Industrial/Commercial||4 - 6 weeks*|
|Multi Lot Developments – 4 lots and above||6 - 8 weeks*|
|Preliminary Servicing Advice||6 - 8 weeks*|
|Development Deed||6 - 8 weeks*|
* We are currently experiencing unexpected high volumes of applications and our turnaround times may be a bit longer than usual. We appreciate your patience and understanding during this time.
Please note incomplete applications may be delayed or returned requesting additional information.
If you have not received a response within the above time frames, please contact us and you will be contacted by a Development Officer within 1 - 2 business days.
Changes to the application process
To make the application process easier, we've made some changes to how applications can be submitted. Land development applications can only be submitted online via easyACCESS.
Your application may be delayed if:
required or accurate information and documentation is not supplied
the level of complexity of the development requires further investigation.